1. Your relationship with KESCO

1.1 Your use of KESCO's products, software, services and web sites (referred to collectively as the "Services" in this document and excluding any services provided to you by KESCO under a separate written agreement) is subject to the terms of a legal agreement between you and KESCO. "KESCO" means KANPUR ELECTRICITY SUPPLY COMPANY LIMITED., whose principal place of business is at Kesco Headquarter, Kesa House, 14/71Civil Lines, Kanpur. This document explains how the agreement is made up, and sets out some of the terms of that agreement.

1.2 Unless otherwise agreed in writing with KESCO, your agreement with KESCO will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the "KESCO Terms".

1.3 Your agreement with KESCO will also include the terms of any Legal Notices applicable to the Services, in addition to the KESCO Terms. All of these are referred to below as the "Additional Terms". Where Additional Terms apply to a Service, these will be accessible for you to read either within, or through your use of, that Service.

1.4 The KESCO Terms, together with the Additional Terms, form a legally binding agreement between you and KESCO in relation to your use of the Services. It is important that you take the time to read them carefully. Collectively, this legal agreement is referred to below as the "Terms".

1.5 If there is any contradiction between what the Additional Terms say and what the KESCO Terms say, then the Additional Terms shall take precedence in relation to that Service.

2. Accepting the Terms

2.1 In order to use the Services, you must first agree to the Terms. You may not use the Services if you do not accept the Terms.

2.2 You can accept the Terms by:

a) Clicking to accept or agree to the Terms, where this option is made available to you by KESCO in the user interface for any Service; or

b) by actually using the Services. In this case, you understand and agree that KESCO will treat your use of the Services as acceptance of the Terms from that point onwards.

2.3 You may not use the Services and may not accept the Terms if

a) you are not of legal age to form a binding contract with KESCO, or

b) you are a person barred from receiving the Services under the laws of the India.

2.4 Before you continue, you should print off or save a local copy of the KESCO Terms for your records.

3. Delivery Policy

As per the terms and conditions laid down by the Kanpur State Electricity Company, KESCo. every consumer who pays the utility bill online will be provided with an Acknowledgment e-Receipt after successful completion of payment, which can be either downloaded and saved as a PDF or can be printed.