KESCo
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Feedback Form
Q1. On a scale of '1' to '5' where '1' is 'Poor' and '5' is 'Excellent,' how would you rate Utility's Online services on each of the following?
Excellent (5) Very Good (4) Good (3) Average (2) Poor (1)
1 Online View Bill Services          
2 Complaint Registrations and Rectifications Services      
3 Time taken to complete your transactions / service requests          
4 Security to protect your personal information          
5 Ease of navigating through instructions and menus on the website          
6 Overall Satisfaction with Utility Online services          
Q2. Are there any suggestions* with regards to Utitlity Online services that you would like to share?
    *
* The suggestions shared by you shall be evaluated by our internal team and may be implemented if found viable. We thank you for your valuable suggestion.
Q3. Are there any particular services or functions, which you would like Utility Online services to provide?
 
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